These Terms and Conditions govern your access to and use of the website, services, and products provided by getLikes.agency. By using our services, you confirm that you agree to these terms and commit to complying with them. Please read them carefully before continuing.
1. Introduction
These Terms and Conditions (hereinafter referred to as "T&C") govern the rights and obligations between the provider of digital services (hereinafter referred to as the "Provider") and the customer (hereinafter referred to as the "Customer") through the Provider’s website.
2. Nature of Services
The Provider of digital services offers tools and services aimed at increasing reach, interactions, and visibility on social media platforms such as Instagram, TikTok, Facebook, YouTube, and others. These services are designed to help customers grow their online presence.
3. Ordering and Delivery
Orders are placed through the website. The Customer selects a service package and, upon successful payment, the order is automatically processed. Most services are delivered instantly, but delivery time may range from a few hours to several days depending on the type of service.
4. Pricing and Payment Terms
Prices are listed on the website and include VAT, unless otherwise specified. Payments are processed through secure gateways (e.g., Stripe, Apple Pay, Google Pay, cryptocurrency, etc.).
5. Claims and Liability
Due to the nature of digital services, the right of withdrawal does not apply in accordance with Article 16 letter m) of Directive 2011/83/EU on consumer rights, which excludes contracts for the supply of digital content not supplied on a tangible medium, if the performance has begun with the consumer’s prior express consent.
If a service is not delivered correctly, the Customer must contact support within 7 days. The Provider is not responsible for social media account bans or restrictions if the Customer has violated the platform’s terms of use.
6. Rights and Obligations of Parties
The Customer must provide accurate and complete information when placing an order. The Provider undertakes to deliver the ordered service as specified.
7. Data Protection
Personal data is processed in accordance with applicable data protection legislation and is described in detail in the "Privacy Policy" document.
8. Final Provisions
These T&C are valid and effective as of the date of their publication. The Provider reserves the right to update or change these terms at any time. Changes become effective upon publication on the website.